News & Resources
Europ Assistance USA and Worldwide Benefit Services Renew Partnership
Bethesda, MD: January 16, 2009 - Europ Assistance USA (EA), the professional partner helping businesses strengthen customer relationships through travel, health, and identity theft services, has signed an agreement with Worldwide Benefit Services (WBS) to extend their coorperation in selling assistance services in the insurance, banking, and employer marketplaces.
"EA has been working with WBS for over eight years," said Kirk Voisin, EA vice president of business development, client services, account management and marketing. "They have become much more than a trusted Managing General Agent (MGA) for our products and we enjoy a great collaborative relationship with the WBS partners."
"Worldwide Benefit Services is extremely pleased with our ongoing relationship with Europ Assistance USA," said Chris Ward, principal, Worldwide Benefit Services. "EA provides such top of the line customer service for clients enrolled in our ID Theft Assist brand. We look forward highlighting EA’s other product lines in 2009 and to continued success as partners."
"EA greatly values its relationship with WBS, said Guillaume Deybach, president and ceo of Europ Assistance USA. "This agreement affirms our commitment to work together closely as we both grow our businesses."
Abour Europ Assistance USA
Europ Assistance USA, headquartered in Bethesda, Maryland, is a part of the multinational Europ Assistance Group and its network of 70 companies, 5,500 employees and more than
850,000 service providers and medical personnel offering assistance services in 208 countries and territories. For close to half a century, the group has tailored solutions for assisting people wherever they may be and helping them respond to the unexpected throughout their daily lives. Services include emergency medical evacuations, medical referrals, case monitoring, claims management, identity theft resolution and data breach response services. Twenty-four hours a day at 36 assistance centers worldwide, multilingual assistance coordinators answer more than two calls per second and handle one assistance case every two seconds. www.europassistance-usa.com
About Worldwide Benefit ServicesWorldwide Benefit Services (WBS) was established in 1999 by three experienced insurance executives as a company that specializes in creating and wholesaling non-insurance service products. After building the company by placing travel assistance programs with insurance carriers, in 2004, WBS created ID Theft Assist, a comprehensive restoration service for identity theft victims. Working both directly and with contracted WBS agents, WBS has gathered the compelling interest and the business in a variety of markets.